The Crystal Beach Hotel
Patong Beach at your pace, with a rooftop pool above it all
A place to stay in Patong Beach
The Crystal Beach Hotel is a 3-star property in Patong Beach, Thailand, rated 4.0/5 across 1,224 guest reviews. Rooms sit at 22–25 m², each with a balcony, air conditioning, flat-screen TV, and soundproofing. The rooftop pool is the centrepiece, giving views over the city from above. A terrace, 24-hour front desk, free Wi-Fi, and an airport shuttle round out the practical side. Rooms include tea and coffee makers, and the property is entirely non-smoking.
Who this stay suits
A compact, well-equipped 3-star hotel in Patong Beach with a rooftop pool, solid Wi-Fi, and attentive staff.
Best for
- Travellers wanting a Patong Beach base with a pool
- Solo or couple stays on a mid-range budget
- Guests who want an airport shuttle on arrival
- Those prioritising location and staff over luxury
Less suited to
- Travellers wanting large suite-style rooms
- Those seeking full resort amenities
Rooftop pool and terrace views
The outdoor pool sits at rooftop level, giving guests city views from the water. Every room category faces this pool or the city skyline, and a separate terrace adds another spot to sit above the Patong Beach streetscape.
Rooms designed to block out noise
All three room types include soundproofing — a deliberate feature for a hotel in a busy beach district. Each room has a balcony, air conditioning, and a private bathroom, with sizes running from 22 m² up to 25 m².
Location and what guests say about it
Location ranks as one of the top-cited strengths across guest reviews, alongside staff. Patong Beach is the area's main hub for dining, nightlife, and the beach itself, and the hotel sits within that district.
Rooms & suites
Standard Double Room
22.0 m²
- Balcony
- City view
- Pool with a view
- Rooftop pool
- Air conditioning
Superior King Room
25.0 m² · 1 king bed
- Balcony
- City view
- Pool with a view
- Rooftop pool
- Air conditioning
Superior Double or Twin Room
25.0 m² · Select your bed (if available) 1 full bed 2 twin beds
- Balcony
- City view
- Pool with a view
- Rooftop pool
- Air conditioning
The highlights
Inside The Crystal Beach Hotel
Amenities at The Crystal Beach Hotel
Most popular facilities
- Outdoor swimming pool
- Airport shuttle
- Non-smoking rooms
- Free Wifi
- 24-hour front desk
- Terrace
- Air conditioning
- Laundry
Getting to & from Phuket International Airport
The Crystal Beach Hotel is 25.1 km from Phuket International Airport (HKT).
The location
Patong is Phuket's busiest resort town, known for its long beach, Bangla Road nightlife, and dense concentration of hotels, bars and shops.
5 sights nearby; the nearest beach, Patong Beach, is 900 m away.
Things to do nearby
- OTOP Market Patongmarket220 m
- The House of the Lord Church Patongplace of worship340 m
- SB Plazamarket460 m
- Patong Beachbeach900 m
- Tri Trang Beachbeach2.3 km
Straight-line distances from the property · data © OpenStreetMap contributors
Across 1,224 reviews, location and staff are the two themes that come up most. Guests consistently point to the convenience of the Patong Beach position and the responsiveness of the front desk team. The hotel holds a 4.0/5 overall rating.
- Staff9
- Facilities8
- Cleanliness8.2
- Comfort8.3
- Value For Money8.3
- Location9
- Free Wifi9.2
Reviews scoring 9–10: 8 · average 9
They wrote about: location, staff, facilities
Reviews scoring 7–9: 12 · average 7.6
They wrote about: staff, location, room
No reviews in the selected score range.
Guest reviews summarised from Booking site partners.
Things to know
Before you arrive
- Check-in
From 2:00 PM
- Check-out
Until 12:00 PM
- Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
- Pets
Pets are not allowed.
- Accepted payment methods
Cash
As published by the booking provider · always reconfirm with the property
Questions & answers
Where exactly is The Crystal Beach Hotel?
The hotel is in Patong Beach, Phuket, Thailand. Patong Beach is the main tourist and commercial district on Phuket's west coast, with the beach, restaurants, and nightlife all within the area.
Is there an airport shuttle available?
Yes. The Crystal Beach Hotel provides an airport shuttle service. Contact the hotel directly to arrange pick-up or drop-off times around your flight schedule.
Is there a swimming pool at the property?
Yes, there is an outdoor swimming pool at rooftop level. All room types have balconies with a view of the pool.
What room types are available?
Three room types are on offer: a 22 m² Standard Double Room, a 25 m² Superior King Room (one king bed), and a 25 m² Superior Double or Twin Room (choice of one full bed or two twin beds, subject to availability).
What is the price range?
Rooms start from $96 per night. Rates vary by season and room type, so check availability directly for your dates.
Is Wi-Fi available and does it cost extra?
Free Wi-Fi is available throughout the hotel. It is listed as one of the property's most frequently praised features by guests.
Is the hotel suitable for families with children?
The Superior Double or Twin Room can be configured with two twin beds, which suits some family arrangements. The hotel has a 24-hour front desk, an elevator, and an outdoor pool. Check with the property about any specific family requirements.
Is there a 24-hour front desk?
Yes. The front desk operates 24 hours a day, which is useful for late-night check-ins or early departures.
Does the hotel have a non-smoking policy?
Yes. The Crystal Beach Hotel is entirely non-smoking. Designated non-smoking rooms are part of the standard offering across all room types.
Is laundry service available?
Yes, laundry service is available at the hotel. Contact the front desk to arrange collection and turnaround times.
How do I book?
You can book through the hotel directly or via your preferred booking platform. Rates start from $96 per night. The 24-hour front desk can also assist with reservations and pre-arrival questions.